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A Predictive Dialer


Then
check our INCREDIBLE Prices on
SpitFire® Predictive Dialers!
A
TRUE Predictive Dialer!

Run
Multiple Campaigns Simultaneously!
Run
a separate campaign on each line simultaneously.
Do
Query-Based Dialing!
Dial by Age, Income... whatever fields are in your database.
Remote
Agent Capability!
Route calls to agents anywhere in the world.
Time
Zone Sensitive!
Recognizes the time zone associated with any
particular Area Code, and only dials during the specified
times for that time zone.
Alternate
Number Dialing
Calls
up to 3 different numbers to reach a specific person.
Automatically
adjusts the "drop-rate" over the length of a campaign!
Lets you take advantage of higher-volume calling
periods and
STILL end up with your drop-rate under the legal limit.
Monitor
and Record Calls!
Add these optional modules to monitor calls
discretely, and record conversations for training and record-keeping.
- Experience
an ROI within WEEKS!
- Talk
to at least two people in the same time it takes to manually
dial and reach one person
- Boost
agent morale and productivity by removing the tedious tasks
of manual dialing
This
advanced dialer places calls on behalf of agents and then
routes the "live" answered calls directly to them.
It recognizes and disposes of answering machines, disconnected
numbers, busies and IMMEDIATELY transfers the live calls.
Just take a look at some of these extraordinary features:
- Functions
as an Outbound or Inbound system!
- Runs
on T1 or analog lines
- Doesn't
require a separate database server!
- Doesn't
require a PBX system!
- Uses
a real-time Do Not Call list. All restricted numbers are
removed immediately without manually updating.
- Requests
for federally-mandated Do Not Call Policies are fulfilled
automatically.
- Easy-to-read
displays show both agent and line activity, with real-time
session, line and agent statistics
- Uses
IP addresses to interface with agents
- Easily
adjust the ratio of agents to lines
- Customize
scripting for agents using HTML format
- Customize
user fields BY DATABASE! Up to 10 user-defined fields.
- Select
lines and agents right on the server
- Schedule
sessions easily
- Easily
import ASCII comma-delimited text files and CSV files
- Built-in
Script Maker lets you make your own custom scripts
- Agent
screens show customized scripts
- Agent
screens feature built-in dispositions for terminating calls
- Lets
agents easily add callers to the Do Not Call List
- Agents
can keep detailed contact info with easy-to-use "Notes"
fields
- Full
contact info is transferred to each agent directly from
the database
- Interfaces
with MS Access2000 to let you customize reports with queries,
tables and much more!
Let's Talk about your Predictive Dialer needs. The better we know your goals, the better we can find you the best solution at the very best price.
-- Mike Henochowicz
OPC's President
& Co-Founder of COMPUSA,
the "Computer SuperStore".
Order SpitFire® Predictive Dialer or SpitFireX Predictive Dialer PRO now with MySQL Database - Today. Available from 4 lines to 96 line configurations. We'll beat any legitimate price on TRUE PREDICTIVE Dialer Technology.
Talk live via our text chat popup window right now with Steve, Mike or Jim at OPC. We will schedule a complete demo on how this SpitFire® Predictive is easy and convenient to use. So easy, a 10 year old can run Predictive Campaigns. SpitFire's the Dialer Solution that develops more Opportunity for your Business than any other product.
Efficient
Outbound Predictive Dialing
The system
tracks multiple events as it dials, including number of agents
available, average talk time, dialing time, and more...
and then
it "predicts" when to call and how many calls to make, thereby eliminating dropped calls
and delivering live prospects to your agents efficiently.
Robust
Statistics on Screen
The system
displays both campaign and all agent statistics easily. Multiple
screens let you monitor call progress in real-time as well
as dispositions and results simultaneously.
Recognizes
Most Answering Machines
By using
Intel Dialogic cards, SpitFire® Predictive can recognize most
of the answering machines on the market today, including Call
Notes and other carrier-provided answering services. The sensitivity
can also be adjusted to adapt as needed.
And
The Sensitivity Is Adjustable!
The
system recognizes answering machines as well as fax machines,
modems, SIT tones, and the sensitivity can be easily adjusted
as needed!
Convenient
Reminders
When
combined with ACT, the system allows agents to enter reminder
messages. Perfect for call-backs, follow-up appointments,
installations, service calls and more!
Agent
Pause
Agents
can easily pause the system if they need to take a break,
without disrupting the dialing process. Then easily re-enable
it when they're back!

SpitFire® Predictive Screenshots
SpitFire® Predictive Dialer Pricing
Do-Not-Call
List Scrubber
Pre-scrub
your calling lists with this easy-to-use software. Also use
for de-duping, current customers, and more. Loads on any Windows
PC.
Scripting
Service
Customer
Center
See
also:
SpitFire®
VOIP Capable Predictive
Enhanced
Predictive Dialer
Call Center Software
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