Customer Reviews

“Ankit has an outstanding attitude toward helping your customers. He has an attitude of "I can";. Ankit has given superior service and his interpersonal skills are outstanding in dealing with the difficulties I have experienced. What a fine person to represent your company. Every time I get to speak to Ankit progress is made and he leaves me with a good feeling. Even though I am a very small customer for your company, Ankit makes me feel like I am a valued customer. When others say "I can't";, Ankit says "I can";. Job well done Ankit!!! That's the kind of service that generates a lot of referrals.”



“great! Eric fixed me in a matter of moments”



“Nice to have someone that will work with you so fast and so friendly”



“Excellent tech support, had a good conversation.”



“The support technician was very helpful and the remote support tool is great.”



“Wow I loved this new support feature. Kudos OPC! Eric was most helpful and got me up in no-time”



“Ryan is efficient, and helpful! Thank you!”



“We love Eric Phillips, he is very patient and does not mind stupid questions. He is an excellent teacher. :)”



“Fantastic work! It took only minutes to fix the problem. Thanks for your help! We are up and running again.”



“I can’t say enough about Brent, most helpful, experienced, patience that abounds. THANK YOU!”



“Daniel was very patient and informative, we appreciate the quality of the service”



“Bobby has helped me so much and has been at my service for whatever I have needed- he is amazing!!!”



“all your techs are great!”



“Abby was quick to help us and answered all questions we had. She took the time to explain everything to us. She was very patient and knowledgeable.”



“Very friendly, helpful, and prompt!”



“This install was done professionally and within a timely manner”



“Eric Philips is great, and he always answers our questions. Thank you for having someone like him in your company that makes our life lots easier.”



“THIS WAS A GREAT EXPERIENCE THANK YOU”



“You guys always come through, Thank You!

Abby was completely knowledgeable in solving this problem. thank you so much, mary”



“All of my support responses have been helpful to date. Thanks guys!”



“Your techs are amazing.”



“Fixed the issue in no time flat. Thanks”



“As always, I appreciate all that OPC staff and support team does to help our business grow. Special thanks to Eric and Jerome : )”



“Ankit has always been very helpful and attentive to our needs as a customer.”



“Brent was GREAT! Resolved the problem quickly and gave additional guidance making the product more useful. thank you brent!!”



“Ryan, very patient and extremely helpful”



“Daniel was great - he's well trained & cares about customer service - he can take my calls anytime.”




Customer Reviews on 13 January, 2009
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Tech Support continues to receives “Excellent” ratings

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OPC's Technical Support Department continues to be rated "Excellent" by our customers month after month. OPC understands the importance of service after the sale and offers a survey after each technical support session. January customer support surveys reflected a 90% “Excellent” rating along with 8% “Good” , 1%-Fair and only 1 disappointed that turned into an “Excellent” rating. Congratulations to our amazing tech support team!


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